Now minimize your web browser (don't close it), and open Windows File Explorer. Save it to your Download folder or any other location where you will remember it's been saved.ġ0. You will be prompted to save an OfficeSetup.exe file to your computer. In the above example, I've selected the 32-bit version to replace the 64-bit version I already had installed before, which was giving me problems. Here, you need to select either " Office - 32-bit" or " Office-64-bit" to suit which version you want to be installed on your computer or device. First, click Other options as shown below.ħ. Click the Drop arrow box that is titled Office - default version (default) under " Choose a version"Ĩ.
! > On the next screen, do not click the Install button yet.Ħ. On the next screen, click the Install Office > button once again Once logged in, click the Install Office buttonĥ. Continue with the login process until you have successfully logged into your Microsoft Office account.Ĥ. Enter your Office 365 account email address and click the Next button. Step 2 - Reinstall Office 365 in the version that you preferġ. Open your favourite web browser and navigate to: Ģ. Click the Sign in button to log into ģ. Now that you have restarted your computer, it's time to reinstall Office 365, only this time we're going to make sure the correct version (32-bit or 64-bit) of the software is installed per your needs or preference. Once done, log back into Windows as usual.Ĩ.
When the following window appears, click the Close button and be sure you restart your Windows 10 computer before continuing. Wait until it has finished uninstalling.ħ. Microsoft Office 365 will now begin to uninstall itself, as shown below. Click the next Uninstal l button again on the Ready to uninstall? Prompt.Ħ. Click Yes on the UAC prompt to confirm you want to uninstall.ĥ. Click the entry titled Microsoft 365 - en-us, and then click the Uninstall button.Ĥ. Open Control Panel on your computer (Press your Windows Key, type Control Panel, and hit your Enter key).ģ. Step 1 - Uninstall your current version of Microsoft Office 365ġ. Finally, ensure all Office programs are closed before starting this process.
Look here (Microsoft Link) to learn how to make a backup of your Outlook data. Whilst it's unlikely you'll need to use the backup, better to make one and be safe than sorry.
Make a backup of all of your Outlook data to a PST file, especially if using IMAP.A record of your email account passwords in case you need them.A copy of Windows 10 - Home / Pro or Education Edition.The process is pretty much exactly the same if you want to swap from a 32-bit installation to a 64-bit install, so it's just as easy either way. In this article, I'll show you all the steps you need to perform to change a 64-bit installation of Microsoft Office 365 to a 32-bit installation without losing any data whatsoever. !UPDATE - Added "What if something goes wrong?" to the bottom of this article on May 10th 2021. In the example below, the version number is 16.18 and the license is a one-time purchase of Office 2019 for Mac.Note: This article was written as a result of a cry for help by a valued Experts Exchange member so that it can hopefully help other users with the same questions as this user posed. In the dialog box that opens, you can see the version number as well as the license type.
Go to the Word menu and choose About Word. Open any Office application, such as Word and create a new document.
A dialog box opens, showing the full version number and bit version (32-bit or 64-bit). Under Product Information, you'll find your Office product name and, in some cases, the full version number.ġ - Product name, such as Microsoft 365 Apps or Office Home and Student.Ģ - Version number, which includes version, build number, and the type of installation such as Click-to-run or Windows Store.įor more information, such as the bit-version, choose About Excel. Note: If you don't see Account or you already have a file or document open, choose File from the menu, and then select either Account or Help from the list on the left. Open any Office application, such as Word or Excel, and select Office Account.